Make Hotels Feel Like Home: Why Personalization is the Future of Hospitality?

🎓 Admissions Open for 2025-26 September Intake

Back to Top WhatsApp Icon on Scroll
Make Hotels Feel Like Home: Why Personalization is the Future of Hospitality?
Blog

Make Hotels Feel Like Home: Why Personalization is the Future of Hospitality?

18 Jul 2025 • ~5 min read

When was the last time you checked into a hotel and felt like everything was already tailored to your comfort? From your favorite pillow setup and the exact breakfast you love to a perfectly comfortable room temperature – everything feels just right, doesn’t it?

Personalization like this is not just a luxury anymore. The hospitality industry sees this as the new standard in nations like the UAE, where tourism, business trips, and visitor demands keep growing year after year.

A Deloitte study shows that over 60% of hotel guests favor staying in places that make them feel at home. 70% are more likely to come back if they receive personalized attention from the hotel. In an area like the UAE, where the hotel sector keeps expanding, offering tailored hotel services has even greater importance.

So, are you planning to join the hospitality industry? To make a career in this growing sector, you can pursue a hotel management course in the UAE. Read on to know more about it.

Why Personalization is the Future of Guest Experience?

Nowadays, hotels are not just providing services, they are gradually becoming experience creators. When a person books a hotel, he/she is not just expecting a room and service but a personal experience. Whether someone is traveling, whether it is for work or for vacation, people want to feel known and valued.

Personalization is now becoming a core part of hospitality strategy. A McKinsey report states that companies can increase their revenue by 5% to 15% when they personalize customer experiences. To put it in simple terms, hotels that remember what you like and adjust your stay to match stand a better chance of seeing you come back. You’re also more likely to tell your friends and family about these hotels

Nowadays, visitors look for more than just tidy accommodations and quality service. They want lights that they can control with their voice, beds that adjust to what feels good, suggestions for food that match their eating habits, and customer care that comes across as genuine, not rehearsed.

How Technology is Powering the Shift?

All of this personalization is powered by smart technology—things like big data, artificial intelligence, and automation tools. Hotels now use guest data to understand behavior and predict needs. For example, if you have requested a high-floor room in the past, chances are you will be automatically offered the same next time. If you prefer a vegan breakfast, that preference can be stored and prepared in advance.

As per the report by Statista, the global smart hospitality market is expected to grow to more than USD 50 billion by 2027. What does this mean? It indicates that hotel brands in the UAE are investing in systems that can deliver smoother, better, and more tailored experiences. This shift also creates demand for professionals who understand both traditional hospitality and modern technology.

That is why it is important to choose a hotel management course in the UAE that helps you learn both.

How Jaipur National University, Ras Al Khaimah Prepares You?

Are you currently looking for a hotel management course in the UAE that blends classroom learning with hands-on experience? Jaipur National University, Ras Al Khaimah (JNU RAK) provides a solid base with a down-to-earth approach.

JNU RAK’s B.Sc. in Hospitality & Hotel Administration program aims to equip you with the specific skills the hospitality industry needs today. From guest service training to understanding hotel operations and event planning, the curriculum is built with industry input.

One of the biggest advantages of studying at JNU RAK is its Ed-Tech-enabled learning. You will work with tools and systems that hotels are already using. From front-office labs and smart kitchens to digital booking simulations, you are not just learning theory—you are practicing it.

The second major strength of the university is its corporate learning environment. JNU RAK has a strong collaboration with the UAE’s hospitality industry. This means every student gets the much-needed exposure through internships, workshops, seminars, and even international training opportunities with well-known hotel brands.

In fact, you can choose your specialization according to what you are interested in – be it hotel management, food and beverage services, or event planning. This program at JNU RAK allows you to focus on what you like the most and what suits you the best.

What also stands out is the emphasis on soft skills and entrepreneurship. At JNU RAK, students are trained in communication, teamwork, and business acumen—key skills that can help you not just get a job, but even start your own venture in hospitality someday.

And if affordability is something you are thinking about, then you must know that Jaipur National University, RAK, offers several scholarships based on academic merit. Students who have scored more than 60% in their qualifying exams are eligible for scholarships. Besides that, special scholarships are also available for the program toppers. This makes the hotel management course in UAE at JNU RAK both accessible and value-driven.

Conclusion

The hospitality scene is changing and expanding continuously. Guests now expect more than just the basics – they want personalized comfort, familiarity, and thoughtful services. As the UAE becomes a bigger center for global travel and new ideas, hotels are putting money into tech and people to keep up with these changing needs. If you want to join this change, choosing the right hotel management course in the UAE is a good move. At Jaipur National University, Ras Al Khaimah (JNU RAK), we prepare you not only for your first role but also for long-term success in this modern tech-driven world of hospitality. From strong academic grounding to real-world experience, this is where your journey to having a great career in hospitality can begin.

← Back to Blogs

Join us on an exciting journey and turn your career dreams into reality!